Clear terms for using our website and purchasing from Crimson Vinyl.
Welcome to Crimson Vinyl. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1.
GENERAL
By accessing this website, you agree to comply with these Terms & Conditions. We reserve the right to update or modify these terms at any time without prior notice.
2.
PRODUCTS
All products listed are new, factory-sealed vinyl records unless stated otherwise. We aim to ensure product descriptions and images are accurate, however slight variations may occur.
3.
PRICING
All prices are listed in AUD (Australian Dollars). Prices are subject to change without notice. We reserve the right to correct pricing errors and cancel orders if necessary.
4.
ORDERS
Once an order is placed, you will receive confirmation via email. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or incorrect pricing.
5.
SHIPPING
Shipping times and costs are outlined on our Shipping Information page. Delivery timeframes are estimates and may vary depending on location and courier services.
6.
RETURNS & REFUNDS
Our Returns & Refunds policy outlines eligibility, process, and conditions. Please refer to that page for full details before requesting a return.
7.
DAMAGED OR FAULTY ITEMS
If your order arrives damaged or faulty, please contact us within 14 days with photos and your order details. We will arrange a replacement or refund where applicable.
8.
LIMITATION OF LIABILITY
Crimson Vinyl is not liable for any indirect or consequential loss arising from the use of this website or products purchased.
9.
INTELLECTUAL PROPERTY
All content on this website, including images, branding, and text, is the property of Crimson Vinyl and may not be used without permission.
10.
GOVERNING LAW
These terms are governed by the laws of Western Australia, Australia.